Minnesota utilities suspending disconnections during COVID-19

Published March 16, 2020. Updated May 19, 2:24 p.m.

CUB is asking all utilities to ensure customers are turned on, even people who can't meet minimum payments right now. We are also asking the State of Minnesota leaders for statewide action. Everyone must have electricity, heat, water, sanitation, and communications services during this time, while protecting the safety and health of utility workers.

See below for advice on what to do if you're behind on your bills as well as each utility's policy for customers during the COVID-19 emergency.

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