Thursday, May 7, 2020
12:00 PM – 12:30 PM CDT
To facilitate learning while many are working remotely, the Smart Energy Consumer Collaborative is launching a brand-new, interactive webinar series on key issues related to residential energy consumers.
In the second webinar of the series on lower-income consumers, CUB’s outreach director, Carmen Carruthers, and Tina Koecher, manager of customer experience operations at Minnesota Power, an electric utility serving about 150,000 customers in northeastern Minnesota.
The featured speakers will discuss Minnesota Power’s CARE program, which offers income-qualified households a discount on monthly electric bills, and other strategies and programs for better serving lower-income residential consumers.
- Carmen Carruthers, Outreach Director, Citizens Utility Board (CUB) of Minnesota
- Tina Koecher, Manager – Customer Experience Operations, Minnesota Power