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Stories from energy consumers struggling during COVID-19

Published November 9, 2020 Think of all the things in your home that run on electricity: Your fridge, stove, oven, washing machine, dryer, coffee maker, microwave, water heater, private water well, furnace fan, your heat, fans, air conditioning, internet service, cell phone charger, TV, gaming systems, computer, printer, lights, and more.       Now, think about what…

Xcel Flex Pricing Pilot underway

Published November 5, 2020 On November 1, Xcel launched its two-year Flex Pricing Pilot program in parts of south Minneapolis and Eden Prairie and parts of surrounding communities. Approximately 10,000 customers will take part in the pilot. This program, previously described as a time-of-use rate pilot, was originally scheduled to start on April 1, 2020,…

Winter energy saving tips

Published November 5, 2020 Winter came a bit earlier than normal this year, so sorry if this feels a little late. Usually, we don’t want to jinx it by posting winter tips before November!  You are probably tired of thinking and talking about how unusual this year has been —  I know I am. Well,…

white electric tower

Xcel files request to increase revenues 20 percent

Published November 3, 2020 Xcel Energy has filed a request with the state Public Utilities Commission (PUC) to increase electric rates in Minnesota. Xcel is requesting a 20 percent increase in total revenues over three years. Residential customers would see a 14 percent increase in the first year, 1.5 percent in the second year, and…

Shut off protections for Minnesota residential customers

Published October 28, 2020; Updated October 4, 2021 This heating season can bring more challenges to families who are already struggling to keep up with utility bills. Contrary to common belief, utilities can be shut off during the winter months. Fortunately, Minnesota law contains consumer protections, and some extra protections are in place during the…

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