Assistance

Energy poverty: What is it and how do we understand it?

According to a report from the U.S. Energy Information Administration, nearly 1 in 3 American households reported challenges in paying utility bills in 2015. Keeping electricity bills affordable and providing information to consumers to reduce their energy expenses is the key goal for the Citizens Utility Board. As we work to represent the interests of…

Homes in winter

Shut-off protections

Sometimes, depending on the weather or other circumstance, it can be hard to keep up with utility bills and you might fear getting your utilities shut off. Fortunately, Minnesota law contains several protections for consumers. There are a few different instances described below in which your utilities could be potentially shut off. We summarized information…

Have an energy-related question or problem? CUB can help

As a consumer advocate, CUB guides residential and small business consumers on how to address a variety of energy-related questions and concerns.  In this blog, we’ll share some of the topics that people look to us for help.  We encourage you to reach out to us about these topics and others.  If we can’t help,…

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